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中英文对照表之一:机场指示牌
中文英文中文英文
机场费airport fee出站(出港、离开)departures
国际机场international airport登机手续办理check-in
国内机场domestic airport 登机牌boarding pass (card)
机场候机楼airport terminal护照检查处passport control immigration
国际候机楼international terminal行李领取处luggage claim; baggage claim
国际航班出港international departure国际航班旅客international passengers
国内航班出站domestic departure中转transfers
卫星楼satellite中转旅客transfer passengers
人口in中转处transfer correspondence
出口exit; out; way out过境transit
进站(进港、到达)arrivals报关物品goods to declare
不需报关nothing to declare贵宾室V. I. P. room
海关customs购票处ticket office
登机口gate; departure gate付款处cash
候机室departure lounge出租车taxi
航班号FLT No (flight number)出租车乘车点Taxi pick-up point
来自......arriving from大轿车乘车点coach pick-up point
预计时间scheduled time (SCHED)航空公司汽车服务处airline coach service
实际时间actual租车处(旅客自己驾车)car hire
已降落landed公共汽车bus; coach service
前往......departure to 公用电话public phone; telephone
起飞时间departure time厕所toilet; W. C; lavatories; rest room
延误delayed男厕men's; gent’s; gentlemen’s
登机boarding女厕women's; lady’s
由此乘电梯前往登机stairs and lifts to departures餐厅restaurant
迎宾处greeting arriving酒吧bar 
由此上楼up; upstairs咖啡馆coffee shop; cafe
由此下楼down; downstairs免税店duty-free shop 
银行bank邮局post office
货币兑换处money exchange; currency exchange出售火车票rail ticket
订旅馆hotel reservation旅行安排tour arrangement
行李暂存箱luggage locker行李牌luggage tag
 
 
中英文对照表之二:机票
飞机票
(指限定条件)
endorsements/restrictions前往城市to
旅客姓名name of passenger承运人(公司)carrier
旅行经停地点good for passage between航班号flight no.
起点城市from座舱等级class (fare basis)
起飞日期date机号plane No.
起飞时间time机座号seat No.
订座情况status吸烟坐位smoking seat
机票确认ticket confirm非吸烟席non-smoking seat
登机口gate  
 

出(入)境卡
family nameyear
First (Given) Namemonth
性别sex偕行人数accompanying number
male职业occupation
female专业技术人员professionals & technical
国籍nationality行政管理人员legislators &administrators
国籍country of citizenship办事员clerk
护照号passport No.商业人员Commerce (Business People)
原住地Country of Origin  (Country where you live)服务人员service
前往目的地国destination country农民farmer
登机城市city where you boarded工人worker
签证签发地city where visa was issued其他others
签发日期date issue无业jobless
前往国家的住址address while in签名signature
街道及门牌号number and street官方填写official use only
城市及国家city and stateday
出生日期date of Birth  (Birth date)  
 

surname失效日期(或必须在...日之前入境)expiry date ( 或before)
first (given) name停留期为......for stays of
性别sex10天ten days
出生日期birthdate8周eight weeks
国籍nationality3个月three months
护照号passport No.6个月six months
编号control No.1年one year
签发地Issue At3年three years
签发日期Issue Date (或On)签证种类visa type(class)
 
 
日期、数字、符号
一月JAN七月JUL
二月FEB八月AUG
三月MAR九月SEP
四月APR十月OCT
五月MAY十一月NOV
六月JUN十二月DEC
day (s)year (s)
week (s)1993年6月12日12 Jun. 1993
month (s)1993年6月12日Jun. 12, 1993
 
 
 
机场报关常用英文
一. 入关
麻烦请给我你的护照。May I see your passport, please?
这是我的护照。Here is my passport / Here it is.
旅行的目的为何?
(移民)(观光)(公务)
What's the purpose of your visit?
(Immigrant)(Sightseeing)(Business)
随身携带多少现金?
大约10,000元。
 How much money do you have with you?
I have 10,000 dollars.
祝你玩得愉快。Good. Have a nice day.
谢谢。Thank you.
 
二 行李
我在何处可取得行李?Where can I get my baggage?
我找不到我的行李。I can't find my baggage.
这是我的行李票。Here is my claim tag.
你总共遗失了几件行李?How many pieces of baggage have you lost?
请描述你的行李。Can you describe your baggage?
它是一个中型的灰色绅耐特皮箱。It is a medium-sized Samsonite, and it's gray.
它是一个上面系有我名牌的大型皮制黑蓝色行李箱。It is a large leather suitcase with my name tag. It's dark blue.
它是一个茶色小旅行袋。It's a small overnight bag. It's light brown.
我们正在调查,请稍等一下。Please wait for a moment while we are investigating.
我们可能遗失了几件行李,所以必须填份行李遗失报告。We may have lost some baggage so we'd like to make a lost baggage report.
请和我到办公室。Would you come with me to the office?
多快可找到?How soon will I find out?
若是今天无法找到行李,你将如何帮助我?How can you help me if you can't find my baggage today?
我想要购买过夜所需的用品。I'd like to purchase what I need for the night.
一旦找到行李,请立即送到我停留的饭店。Please deliver the baggage to my hotel as soon as you've located it.



三 海关申报
请出示护照和申报单。Your passport and declaration card, please.
是否有任何东西需要申报?
没有。
Do you have anything to declare?
 No, I don't.
请打开这个袋子。Please open this bag.
这些东西是做何用?What are these?
这些是我私人使用的东西。These are for my personal use.
这些是给朋友的礼物。These are gifts for my friends.
你有携带任何酒类或香烟吗?Do you have any liquor or cigarettes?
是的,我带了两瓶酒。Yes, I have two bottles of whisky.
这个相机是我私人使用的。The camera is for my personal use.
你必须为这项物品缴付税金。You'll have to pay duty on this.
你还有其他行李吗?Do you have any other baggage?
请将这张申报卡交给出口处的官员。Please give this declaration card to that officer at the exit.
 
四 机位预约、确认篇
联合航空,您好。Hello. This is United Airlines.
请说您的姓名与班机号码?What's your name and flight number?
行程是那一天?
6月10日。
When is it?
June 10th.
我找不到您的大名。
真的?
I can't find your name.
Really?
我仍然无法在订位名单中找到您的名字。I still can't find your name on the reservation list.
一个经济舱座位,对吗?One economy class seat, is that right?
你必须至少1小时前办理登机。You must check-in at least one hour before.
抱歉,这班飞机已客满。Sorry, this flight is full.
下一班飞往多伦多的班机何时起飞?When will the next flight to Toronto leave?
太好了。请告诉我班机号码与起飞时间?That will be fine. What's the flight number and departure time?
我想要再确认班机。I'd like to reconfirm my flight.
我的名字是Wesley Cheng ,班机号是UA 003飞往多伦多的。My name is Wesley Cheng, and the flight number is UA 003 for Toronto.
我想要确认班机时间没有改变。I'd like to make sure of the time it leaves.
请再告诉我一次您的大名?May I have your name again?
别担心,这班班机仍有空位提供新的订位者。Anyway, we have seats for new bookings on this flight.
没问题,您已完成订位。No problem,now you have been booked.
起飞前2小时。(飞机客满时)
那么,请帮我重新订位。
Two hours before departure time.
 Then, please give me a new reservation.
若是我在此等候,有机位的机率有多大?
后天,星期五。
What is the possibility of my getting a seat if I wait?
The day after tomorrow, Friday.
费用多少?What is the fare?
 
 
打招呼常用语
你好,史密斯先生。Hi/Hello, Mr. Smith.
再见,史密斯先生。So long/See you, Mr. Smith.
很高兴见到/认识你。I’m glad/pleased to know/see/know you.
见到你真高兴。How nice to meet you.
很高兴再次见到你。Good/ nice/ glad /pleased to see/ meet you again.
又见面了。Small world, isn’t it?
见到你很高兴。I’m glad to have met you.
希望不久后能再见到你。I hope we’ll meet again some time.
好久不见了Haven’t seen you for some time/a long time.
It’s been a long time.
Long time no see!
真没想到会(在这里)遇见你。What a (pleasant) surprise (meeting you here)!
真没想到会(在这里)遇见你。I didn’t expect to meet you here!
 
常用寒暄语 
一切/生意都好吗?How’s everything/business?
过得好吗?How’s (your)life?
How are things with you?
近况好吗?What’s new with you?
Anything new?
过得不错嘛!You’re keeping well.
近来忙什么?What are you doing these days?
周末过得如何?How was your weekend?
身体如何?How are you?
好点了吗?
好吗?
现在感觉好点了吗? 
Are you better?
Are you well?
Are you feeling better now?
确实很好,谢谢。
很好,谢谢。
I’m very well indeed, thank you.
Quite well, thank you.
Pretty good, thank you.
Fine, just fine.
好极了。I’m just great.
幸福极了。I’m on top of the world, thanks.
好得不能再好了Couldn’t be better.
还算好Fair to middling, thanks.
还不错,谢谢。Ok, thanks.
相当不错,谢谢Pretty fair, thanks.
并不太坏,谢谢。Not (too) bad, thanks.
无可抱怨。No complaints.
一般,谢谢。Just so-so, thanks.
不,不怎么好。No, nothing much.
和从前一样。Same as ever.
哦,老样子。Oh, the usual rounds.
马马乎乎。Bearing up, bearing up.
还算活着,真是一点也说不上好。Still alive –just not at all well.
凑合,谢谢。Surviving, thanks.
 
 
如何投诉和道歉
到不满意的事情和对待需要投诉时,礼貌地说比较奏效。而且有趣的是,你可能先要说SORRY,再提出你的投诉,这样显得很有教养和礼貌,你的问题才会得到更圆满的解决。
比如,在商店里,收款员找错了钱,你可以说:
"Excuse me, I think you've given me the wrong change"
或者"Sorry, I think this change is wrong. I gave you $20, not $10."

在酒店里房间的调温器坏了:
"Excuse me, but there's a problem with the heating in my room."
"Sorry to bother you, but I think there's something wrong with the air-conditioning."

失窃了:
"I'm afraid I have to make a complaint. Some money has gone missing from my hotel room."

房间没有整理:
"I'm afraid there's a slight problem with my room - the bed hasn't been made."

当人们发现自己错了而道歉,一般都会说SORRY,然后再提出把事情做好的解决办法。
比如对应上面对调温器的投诉:"Excuse me, but there's a problem with the heating."
或者"I'm sorry - I'll get someone to check it for you."
    或者"Sorry to hear that - I'll send someone up."
 
 

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